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Jura Watches Reviews

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Overall Rating

4.3
12 Reviews
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About Jura Watches

Jurawatches.co.uk is a leading luxury watch specialist in the UK with over 40 years of experience. As a family-run independent luxury watch retailer, they offer a wide range of men’s and ladies watches from luxury brands including TUDOR, Chopard, IWC, Breitling, Bell & Ross, Bremont, Longines, Gucci and TAG Heuer. They also provide a variety of services such as 0% Interest Free Credit, 30-day money back guarantee, and Free Next Day Delivery. They have a large selection of luxury watches for men and women, including automatic watches, quartz watches, divers watches, and waterproof watches. They also offer the most recently released and highly sought after limited edition watches. Customers can find the perfect watch suited for every occasion at Jura Watches, with an incredible selection of watches for men and women. They also offer new arrivals straight from Switzerland, including new automatic chronographs, dress watches, pilot’s watches, diving instruments and smartwatches as soon as they are launched. Customers can buy online with up to 5 years 0% finance & free delivery. They are an authorised stockist, guaranteeing a genuine product complete with the official manufacturer's warranty. They also offer a price match request, watch repairs & servicing, corporate gifts, gift cards, and valuations. They are an authorised dealer for 0% Finance, PayPal Credit, Klarna, Click & Collect, Delivery, and Returns. They also handle international orders. They are the official authorised dealer and the UK's leading online specialist watch retailer.

Jura Watches Pros & Cons

Pros of Jurawatches.co.uk:

  • Luxury Watch Specialist: Jurawatches.co.uk is a leading luxury watch specialist with over 40 years of experience, offering a wide range of high-end watches from brands like TUDOR, IWC Schaffhausen, Breitling, and more.
  • Personalized Shopping Experience: The website prides itself on excellent customer service, with a dedicated concierge team for support and after-sales services.
  • Official Authorized Retailer: Jurawatches.co.uk is an official UK authorized retailer for all the brands it stocks, ensuring that all watches come complete with the full manufacturer's warranty.
  • Comprehensive Watch Repair Service: They offer a comprehensive watch repair service, working closely with prestigious watch brands and having an in-house repair centre in Ashbourne, Derbyshire.
  • 30-Day Money-Back Guarantee: Jurawatches.co.uk offers a 30-day money-back guarantee on all orders, allowing for refunds and exchanges within 30 days of receipt.

Cons of Jurawatches.co.uk:

  • Customer Service Issues: Some customers have reported poor customer service, including delays in order processing and unkept promises regarding returns and exchanges.
  • Stock Control Problems: There have been instances where in-stock items were out of stock, resulting in delays, particularly during peak periods like Christmas.
  • Communication Breakdowns: Some customers have experienced communication breakdowns, such as not receiving updates on order status or having to wait for extended periods for responses.

Overall: Jurawatches.co.uk offers a strong reputation as a luxury watch specialist with excellent after-sales services. However, there are concerns regarding customer service and stock control issues that have been reported by some customers.

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Jura Watches Customer Reviews (12)

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Roosevelt Raphael
Roosevelt Raphael
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Feb 14, 2023
Constance Mercuri
Constance Mercuri
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Feb 14, 2023
Janet Hammons
Janet Hammons
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Feb 14, 2023
Karolin Baumgartner
Karolin Baumgartner
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Feb 13, 2023
Oscar Myers
Oscar Myers
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Feb 13, 2023
Gürkan de Pijper
Gürkan de Pijper
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Feb 12, 2023
Igor Oliveira
Igor Oliveira
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Feb 11, 2023
Victoria Higgins
Victoria Higgins
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Feb 11, 2023
Marius Pedersen
Marius Pedersen
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Feb 10, 2023
Henry LeBatelier
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Feb 10, 2023

Jura Watches Customer’s Q&A

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Jura Watches Features and Benefits

Key Features and Benefits of Jurawatches.co.uk:

  1. Authorized Retailer:

    • Official UK Authorized Retailer: Jurawatches.co.uk is an official UK authorized retailer for all the brands it stocks, ensuring that all watches are supplied directly from the brand and come with the full manufacturer's warranty.
  2. Luxury Watch Specialist:

    • Over 40 Years of Experience: Jurawatches.co.uk is a leading luxury watch specialist with over 40 years of experience, offering a personalized shopping experience and excellent customer service.
  3. Wide Range of Brands:

    • Leading Brands: The website showcases leading brands such as TUDOR, IWC Schaffhausen, Breitling, TAG Heuer, Bremont, Seiko, Longines, Bell & Ross, Garmin, Oris, and Gucci.
  4. Watch Repair Service:

    • Comprehensive Watch Repair Service: Jurawatches.co.uk offers a comprehensive watch repair service, including standard battery replacements, strap refurbishment, and in-depth servicing with brand partners.
  5. Online Shopping Convenience:

    • 24/7 Availability: The website is open 24 hours a day, allowing customers to browse and purchase watches from the comfort of their own homes.
  6. Free Next Day Delivery:

    • Free Next Day Delivery: In-stock watches are eligible for free next day delivery within the UK, with all deliveries fully insured for peace of mind.
  7. 30-Day Returns Policy:

    • 30-Day Returns Policy: Jurawatches.co.uk offers a 30-day returns policy, allowing customers to try on watches at home and return them for free if not satisfied.
  8. Personalized Shopping Experience:

    • Dedicated Concierge Team: The website prides itself on excellent customer service, with a dedicated concierge team available to assist with support and after-sales services.
  9. Online Finance Options:

    • Online Finance Options: Jurawatches.co.uk offers online finance options to make purchasing a watch more accessible, especially during special occasions like Christmas.
  10. Free Gift Options:

    • Free Gift Options: Some items come with free gift options, adding an extra layer of value to the purchase.

Jura Watches Pricing

Jura Watches offers a variety of luxury and sale watches with discounted prices. Here are some key points about their pricing:

  • Luxury Watches: Prices range from £300 (Tissot Tradition) to £2,250 (TAG Heuer Formula 1) and up to £11,130 (Cyrus Klepcys Skeleton Darkness Black DLC Steel Limited Edition).
  • Sale Watches: Discounts are available on various models, with prices starting from £209 (Boss Troper Automatic Mens) and going up to £11,130 (Cyrus Klepcys Skeleton Darkness Black DLC Steel Limited Edition).
  • Monthly Payment Options: Many watches are available for purchase with monthly payment plans, though specific monthly payment amounts are not provided in the sources.

For detailed pricing information, you can visit jurawatches.co.uk and explore their collections.

About Jurawatches.co.uk Payment Method?

Jurawatches.co.uk offers several convenient, safe and secure payment methods. Customers can process their purchases using Credit / Debit Card Payments either online or over the phone. Most cards, including Visa, Switch, MasterCard, Maestro, American Express and Delta are accepted. Customers can pay for their purchase in full or, if preferred, pay a deposit to reserve selected products and then complete the payment when ready for dispatch.

Another option is PayPal. Customers can select the PayPal option at the check out and log in to their PayPal account. Alternatively, a PayPal invoice can be emailed to complete the purchase. PayPal Credit is also available for customers who wish to spread their payments over four months without accruing any additional interest.

Interest Free Finance is another payment method offered by Jurawatches.co.uk. This is perfect for spreading the cost of luxury watch purchases, offering up to 60 months* finance, completely interest free. Applications for finance can be made online in less than 5 minutes. *Available finance terms may vary based on purchase amount. Selected finance terms and interest amounts available with pre-owned items and sale lines.

For any queries, customers can speak to trained watch specialists who can assist with order placement, provide updates and process payment over the phone or via live chat service. The lines are open Monday - Saturday from 8:30am until 6pm and on Sundays between 10am and 4:00pm.

Jura Watches FAQs

FAQ

Jura Watches Alternatives

Here are some alternatives to jurawatches.co.uk:

  1. firstclasswatches.co.uk
  2. watches-of-switzerland.co.uk
  3. watchshop.com
  4. goldsmiths.co.uk
  5. chisholmhunter.co.uk
  6. cwsellors.co.uk
  7. abbottlyon.com
  8. seikoboutique.co.uk
  9. pretavoir.co.uk
  10. gocertify.me

Each of these websites offers a variety of watches and may have different features, benefits, and pricing. It's recommended to explore each site to find the one that best suits your needs. Remember to read and understand the terms and conditions before making any purchase. Always ensure to keep your account details secure.

FAQ

How To Open A Jura Watches Account?

To open an account on jurawatches.co.uk, follow these steps:

  1. Visit the website jurawatches.co.uk.
  2. Look for the Register option, usually found at the top right corner of the homepage.
  3. Click on Register. This will redirect to a new page.
  4. Fill in the required details such as email address, first name, last name, and password.
  5. After filling in the details, click on the Submit or Register button to create the account.

Please note that the steps may vary slightly depending on the website's layout and design. If there are any issues or further inquiries, consider reaching out to their customer service via the contact details provided on their website. They can be reached via email at help@jurawatches.co.uk or phone at +44 (0)1335 453 453. They also offer WhatsApp support at +44 (0)7487 613 601. Their working hours are from 8:30am to 6:00pm from Monday to Friday, and 8:30am to 5:30pm on Saturday and Sunday. They also offer personalized appointment services for both in-store and online via virtual video calls. Appointments can be booked online.

Remember, it's important to read and understand the terms and conditions before creating an account on any website. Always ensure to keep your account details secure.

FAQ

What is Jura Watches' warranty policy?

Jura Watches provides a two-year warranty on all watches purchased from their website. The warranty covers any manufacturing defects but does not cover damage caused by normal wear and tear or misuse.
FAQ

What is Jura Watches' shipping policy?

Jura Watches offers free shipping on all orders within the UK. For international orders, shipping fees will be calculated at checkout.
FAQ

What payment methods does Jura Watches accept?

FAQ

Jurawatches.co.uk Return Policy?

Jurawatches.co.uk has a 30-day money-back guarantee on all orders. Refunds and exchanges can be requested within 30 days of the date of receipt. Items must be returned in brand new condition for a full refund, exchange, or account credit. The items need to be packaged as received, including any free gifts or accessories that were included with your order. Refunds will not be processed unless all items, including free gifts, have been returned in their original condition. This refund policy only applies to products sold and fulfilled via the website. Special orders, including items which have been personalised, engraved, adjusted, or resized by anybody other than trained staff are non-returnable and therefore not covered under the standard returns policy. Items purchased in the sale, pre-owned watches, or orders placed in conjunction with a special offer or promotional code will be supplied with a 14-day returns policy from the date of receipt.

As for the shipping policy, Jurawatches.co.uk offers Free Next Day Delivery for all in-stock items, on orders over £75. UK Deliveries are made by DPD and are fully tracked and insured using a signed-for next-day service. In-stock orders placed before 4pm will be dispatched the same day between Monday to Friday, for next-day delivery before 1pm. For all orders under £75, a fully tracked and signed-for delivery service is offered for £12.00. For same-day dispatch, order any in-stock item before 4:00pm Monday – Friday. International orders are accepted with Worldwide shipping available. All postage costs will be automatically calculated in the checkout. When making a purchase online, the checkout system will automatically give an exact quote for delivery. Delivery cost prices may vary dependent on your country and postcode/zip code. All orders delivered outside of the UK, unless agreed otherwise, will be shipped on a Delivery Duty Unpaid (DDU) basis, which means that importation taxes and duties fall to the responsibility of the purchaser to pay. In such cases, the customer will need to pay this cost for the watch to be released to them from the courier. Please note the following brands; TUDOR, Chopard, Bell & Ross, DOXA and Oris cannot be shipped outside of the UK. Seiko, Hamilton, Certina, Tissot, Rado and Longines cannot be shipped outside of the UK & Europe.

FAQ

About Jurawatches.co.uk Popular Products and Services?

Jurawatches.co.uk is a leading luxury watch specialist in the UK. It is a family-run independent luxury watch retailer with over 40 years of experience. The store showcases leading brands, alongside new and emerging watchmakers. It offers a personalised shopping experience, priding itself on excellent customer service, with a dedicated concierge team for support and after-sales services.

The popular products on Jurawatches.co.uk include luxury watches from brands like TUDOR, IWC Schaffhausen, Breitling, TAG Heuer, Bremont, Seiko, Longines, Bell & Ross, Garmin, Oris, and Gucci. One of the popular series is the Hamilton Watch Jazzmaster Performer Automatic series, which comes in various colours like Rose, Blue, White, Lavender, and Pistachio Green.

Jurawatches.co.uk also offers services like Watch Straps, Watch Repairs, and Service Your Watch. They provide up to 60 months 0% APR representative interest-free finance available with an instant decision and next day delivery. They also offer a free e-gift card with selected products for a limited time. The store is located at C W Sellors, King Street, Ashbourne DE6 1EA, and they can be contacted at 01335 453453.

FAQ

About Jurawatches.co.uk Prices and Cost?

Jurawatches.co.uk is a leading luxury watch specialist with over 40 years of experience. It is an official UK authorised retailer for all of the brands it stocks. All of the watches have been supplied direct from the brand and come complete with the full manufacturers warranty. The website showcases leading brands, alongside new and emerging watchmakers. It offers a personalised shopping experience, priding itself on excellent customer service, with a dedicated concierge team for support and after sales services.

The prices of watches on Jurawatches.co.uk vary greatly depending on the brand and model. For example, the Panerai Watch Submersible Luna Rossa 42mm White is priced at £9,500.00, and it can be pre-ordered for £2,000.00. Another example is the Maurice Lacroix Watch Aikon Venturer 38mm, which is priced at £1,540.00, previously £2,200.00.

The website also offers 0% Interest Free Finance Up to 60 months. This means customers can apply online today for an instant decision and next day delivery. The finance offers are subject to terms and conditions.

Please note that the prices mentioned are as per the latest available information and may vary over time. For the most accurate and up-to-date prices, it is recommended to visit the official website of Jurawatches.co.uk.

FAQ

What are the top brands available on Jurawatches.co.uk?

Jurawatches.co.uk is a leading online specialist watch retailer in the UK. They are authorised stockists of a wide range of luxury and designer watches. Some of the top brands available on their website include Breitling, TAG Heuer, Bremont, Bell & Ross, Longines, Oris, Tissot, TUDOR, Chopard, Panerai, IWC, Gucci, Seiko, and Garmin. They also offer a range of British made timepieces from brands like Bremont. These brands offer a variety of watches, including luxury Swiss watches, sporty chronographs, gold dress watches, pilot’s watches, diving instruments, and smartwatches. The website also offers up to 5 years 0% finance and free delivery on their products. It's worth noting that all the watches sold on their website are supplied directly from the manufacturer and come complete with the full manufacturer’s warranty.

FAQ

How can I get my watch repaired by Jurawatches.co.uk?

Jurawatches.co.uk offers a comprehensive watch repair service. They work closely with some of the world’s most prestigious watch brands and have an in-house watch repair and service centre based in Ashbourne, Derbyshire. Their services range from standard watch battery replacements and replacement glasses, to strap refurbishment and replacement watch straps.

For more in-depth watch-servicing and repairs, they work closely with brand partners and aim to receive your watch back from the official manufacturer within 28 working days. Whether it’s a watch service, a repair, a full clean or a refurbishment that you require, their specialist watch team promise to keep communication lines open, providing you with full, regular updates every step of the way.

You can get a free Watch Repair or Service quote by calling: +441335 453 453, WhatsApp: +447487613601, or Email: help@jurawatches.co.uk. If you wish to send your watch for repair, please send it with a covering letter to; Servicing & Repairs C W Sellors Limited King Street Ashbourne Derbyshire DE6 1EA. They will contact and update you with the progress of your repair or service.

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